Frequently asked questions

Frequently asked questions

Yes, wheelchairs are available. You will find this when you enter the terminal at departures on your right, opposite the check-in desks.

We advise you to be at the airport two hours in advance.

When you go through the security check, we ask you to follow the instructions of the security staff. Please view the tips that will help you pass through the security check as quickly and smoothly as possible.

View our map for an overview of all facilities at Rotterdam The Hague Airport.

After the finalisation of your reservation, you will receive a confirmation per e-mail. On the confirmation, the booking period and the reservation number are listed. You should take along the confirmation when entering and exiting. If you have not received a reservation confirmation, then we advise you to check in the ‘Unwanted e-mail’ or ‘Spam’ folder in your e-mail programme. If you are unable to locate any confirmation there, then you can request a new confirmation e-mail on our website. For this, go to ‘Manage my reservation’ and select ‘Send my confirmation’.


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