We advise you to be at the airport two hours in advance.
When you go through the security check, we ask you to follow the instructions of the security staff. Please view the tips that will help you pass through the security check as quickly and smoothly as possible.
View our map for an overview of all facilities at Rotterdam The Hague Airport.
The luggage trolleys are available at various dispensing points.
Yes, the tax-free shop is open.
The private limited company Rotterdam Airport, on behalf of the Public Limited Company Schipol (operator of the designated aerodrome “Rotterdam”) considers that the “Airport Charges Regulation”, that has been in force since 1 April 2008, is in need of revision, as regards Article 36, clause 1 of the Civil Aviation Act;
States: Fees for use by aircraft of the specified aerodrome “Rotterdam The Hague” filed in the “Airport Charges Regulation”. Click here for the landing fees 2024
Do you not have an OV (public transportation) chip card? Then you can buy a disposable OV chip card from the bus driver or from one of the sales and top-up machines at all metro stations. It is also possible to buy an anonymous OV chip card at the AKO store at Rotterdam The Hague Airport.
When travelling via OVpay (train), it is also possible to check in and out using a contactless debit card, credit card or mobile. This method of payment only applies to travel in second class and without a discount.
Did you lose something?
Left something at the airport or on the plane? Easily find your lost item via iLost. Learn more.
Have you found something?
If you have lost property or found an item, please go to the information desk in the central hall of the airport.
Please note! Collection of found items is only possible from Tuesday to Thursday between 9:00 am – 4:00 pm. You can report to the information desk. If you would like to pick up an item on another day, please let us know in advance by e-mail at [email protected]. The found object will then be waiting for you at the information desk.
Travel well prepared and review your airline’s baggage rules before departure. The rules may differ from one airline to another. Luggage is divided into two types: carry-on luggage and checked luggage. More information about what you can and cannot take with you in your baggage can be found on the baggage rules page. You can find more information about this on the before departure page.
From 1 August 2019, wearing of face-covering garments in schools, healthcare facilities, public transport and government buildings is no longer permitted. (In the media, this is referred to as the so-called ‘burqa ban’). This also includes a full face helmet, balaclava or a niqab.
The airport building is not a government building and this ban does therefore not apply at the airport. Security controls and border controls by the KMar have therefore also not changed. When crossing the border, it will still be determined in the same manner whether a person presenting the passport is indeed the person shown in the passport.
Are you leaving from our airport between April and September with a group of more than 20 persons? Please let us know via our contact form (category groups). We wish to make your departure as comfortable as possible and would like to communicate with you how we can help you to achieve this. Please include in this message the date and time of your flight as well as the number of persons. We will then contact you as soon as possible.
Lighting fireworks at the airport is not permitted without written authorization from the operator.
CRO stands for: Regional Consultative Committee.
The CRO meets four times per year and is composed of the following members: administrators and residents of the (sub)municipalities of Rotterdam, Lansingerland, Schiedam and the province of South Holland, representatives of Air Traffic Control the Netherlands, Rotterdam The Hague Airport, airport users and the Ministry of Infrastructure and the Environment (competent authority for the Rotterdam airport, agenda-dependent meeting participant).
It is currently forbidden to fly a drone in a (civil) controlled traffic region (CTR). Only small, recreational drones may be used, and only in specially designated areas (in association) with corresponding agreements defined in a covenant. The prohibition is due to the fact that a drone is considered to be an aircraft according to current legislation. This necessitates that both the drone as well as our organization must meet certain requirements. A drone is thus required to maintain two-way radio contact (R/T) and to be equipped with a working transponder. Air Traffic Control the Netherlands (LVNL) must separate the drone by means of clearances via R/T and must inform other aircraft of the drone’s presence. As long as a drone cannot (yet) meet these requirements and legislation is not yet good enough to implement a proper procedure, then this prohibition will remain in force. There are currently tests being done to see what the possibilities are with respect to R/T and transponders for drones and LVNL is keeping its finger on the pulse of these developments. Of course, we are also contributing ideas for a safe and sustainable solution. Unfortunately, it is not possible to anticipate when this will be achieved.
At the information desk in the central hall, the hosts are happy to provide you with more tourism information about Rotterdam and The Hague, as well as the surrounding area. At the information desk, you will also find various brochures with tourism information.
It is a common misperception that Rotterdam The Hague Airport does not have any night flights. Rotterdam The Hague Airport is open 24 hours per day and 365 days per year for flight traffic, and has traffic controllers, security and airport fire services available day and night. Between the hours of 23:00 and 07:00, night regulations do apply, so that not all the traffic that may fly during the day is also welcome at night.
Ambulance flights regularly take place for picking up donor organs in Europe. Such flights for the benefit of organ transplantation are naturally very time-bound because organs are only usable for transplant for a very limited time. Transportation by roads is often not an option, given the distances. It also regularly happens that such flights take place to/from Rotterdam The Hague Airport. These flights can thus also be carried out at night.
Further, the night regulations have a number of other exceptions. The most important are:
– delayed flights until 01:00
– business flights (by aircraft with fewer than 20 seats)
– ambulance flights and trauma helicopters
– military and governmental flights
– police and Coast Guard flights
– aircraft with an emergency (1st alternate airport for Schiphol)
The total number of flights between 23:00 and 07:00 varies per year between roughly 500 and 950 flights per year. Most of these take place in the edges of the night, between 23:00-00:00 and 06:00-07:00. Because the trauma helicopter (which is stationed at Rotterdam The Hague Airport) has also been utilised at night since the middle of February last year, this number can be even higher.
At the airport, smoking is permitted exclusively at designated locations. Smoking in the airport terminal building and on the platform is strictly forbidden.
Before the security check
In the front area, we operate a smoke-free zone. Smoking is only permitted outside these areas near the ashtrays placed there.
After the security check
No smoking areas are available in the departure hall. However, smoking is permitted on the panorama terrace.
The service desks for all airline companies can be found on the left-hand side of the central hall, across from the check-in desks.
The central hall of Rotterdam The Hague Airport remains open for passengers until the completion of the last flight. The airport will be open again from 03:30 am.
