Frequently asked questions

Check-in

Yes, you must always have a valid and personal boarding pass with you when you go through the security checkpoint. The boarding pass will be printed out for you at the check-in desk, or take along the self-printed pass if you have checked in online.

The check-in desks for all flights are located in the central hall, and are opened two hours before the departure of a flight. Each airline company utilises its own times and procedures for checking in. Always check well in advance for the check-in times of the airline with which you are flying. If you report to the check-in desk too late, then you will no longer be accepted for the flight.

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