When you go through the security check, we ask you to follow the instructions of the security staff. Please view the tips that will help you pass through the security check as quickly and smoothly as possible.
The luggage trolleys are available at various dispensing points.
Your vaping device or any other type of electronic cigarette (including spare batteries) is allowed in your hand luggage only. These items may not be carried in your hold luggage.
Your baggage will be handled with the greatest possible care. If upon arrival at Rotterdam The Hague Airport, it nevertheless appears that your baggage has not travelled with you, then report directly to the baggage services desk in the arrivals hall. This is where a PIR report is created. The moment a PIR report is created, Aviapartner is hard at work looking for your luggage. As soon as the luggage is found, they will contact you to make an appointment on where this luggage can be picked up or delivered.
Don’t have a PIR report? Then you can contact Aviapartner by sending an email to [email protected] with the following information:
Aviapartner will be happy to help.
For the conditions and costs for the transport of your bicycle, we advise you to contact your airline company.
The permissible amount, dimensions and the total weight of your (hand) luggage differs by airline company. Always check, in order to avoid problems at the airport, the baggage regulations in advance for the airline company with which you are flying. For more information, see the baggage regulations per airline.
Travel well prepared and review your airline’s baggage rules before departure. The rules may differ from one airline to another. Luggage is divided into two types: carry-on luggage and checked luggage. More information about what you can and cannot take with you in your baggage can be found on the baggage rules page. You can find more information about this on the before departure page.
You can reclaim damaged baggage from Aviapartner, desk 1 in the central hall, directly next to the security checkpoint.
It is always permitted to take along the baby food that may be needed for the duration of the journey in your hand luggage.
